Privacy Policy

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Last updated: . This privacy policy explains how VLA Electrical Ltd ("we", "us", "our") collects, uses and protects your personal information when you use our website or our services.

Who we are

VLA Electrical Ltd is a company registered in England and Wales (company number 16943879), registered office 40 Hen Lane, Coventry, CV6 4LB. We are the data controller for the personal data we hold about you.

Information we collect

• Contact details you give us (name, phone number, email, postcode and address) when you request a quote or get in touch.
• Details of the service or work you are enquiring about.
• Basic technical and usage data, such as your device and how you use our website, collected through cookies.

How we use your information

• To respond to your enquiry and provide quotes and electrical services.
• To manage bookings, invoicing and certification.
• To meet our legal and regulatory obligations.
• To improve our website and services.

Legal basis

We process your data on the basis of your consent, to take steps at your request before entering a contract, to perform a contract with you, and to comply with our legal obligations.

Sharing your information

We do not sell your data. We may share it with trusted suppliers who help us run our business (for example IT and form providers) and with regulatory bodies where required. All processors are bound to protect your data.

How long we keep it

We keep personal data only as long as necessary for the purposes above and to meet legal, accounting and certification requirements.

Your rights

Under UK GDPR you have the right to access, correct, erase, restrict or object to our use of your data, and to data portability. To exercise any right, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Contact

Email info@vlaelectrical.co.uk or call 07344 542 808.